Welcome to the home page for Julie E. Kendall. She is a Professor of Management specializing in Ecommerce and Information Technology at Rutgers University, School of Business-Camden, in New Jersey, USA. She researches and teaches in the areas of systems analysis and design, strategic ecommerce, and the human aspects of management information systems. She is a Fellow of the Decision Sciences Institute. She is the immediate past Chair of IFIP Working Group 8.2. She points to one of the key periods in her development as a researcher as the time she spent on sabbatical in 1991 as a visiting scholar at the University of Cambridge, UK, at the Judge Institute of Management Studies.

Research

Professor Kendall’s research in information systems has been published in several top tier journals including MIS Quarterly, Decision Sciences, Organization Studies, European Journal of Information Systems, CAIS, Information & Management, Data Base and many other journals. She is the co-author of a leading college textbook, Systems Analysis and Design (seventh edition, 2008), Project Planning and Requirements Analysis for IT Systems Development (2^nd edition, 2002), and she has co-edited a research volume, Human, Organizational, and Social Dimensions of Information Systems Development.

To view some of the covers of Julie's textbooks, scholarly books, and edited books, click on cover art.

In 2007, Professor Kendall was named a Fellow of the Decision Sciences Institute. In 2004, Dr. Kendall was awarded the Silver Core by IFIP (the International Federation for Information Processing). IFIP is a non-governmental, nonprofit umbrella organization for national societies working in the field of information processing. It was established in 1960 under the auspices of UNESCO as an aftermath of the first World Computer Congress held in Paris in 1959.

Throughout her research career, Dr. Kendall has focused on nonprofit, service organizations, and the participating organization for her doctoral dissertation was the Heartland Chapter of the American Red Cross in Omaha, Nebraska.

Professor Kendall was named as a Senator Walter Rand Fellow for 2001-2002. She researched the strategic importance of ecommerce for South Jersey nonprofit performing arts organizations. She and her co-author (and spouse) Ken are currently examining the strategic uses of Web presence and ecommerce for off-Broadway theatres and other nonprofit organizations in the service sector. This research examines B2B and B2C ecommerce initiatives and their implications for Web designers and organizations. A key publication in this area of research is, “An Evaluation of the Web Presence of a Nonprofit Organization: Using the Balanced Scorecard Approach in Ecommerce,” with A. Abuhamdieh, and K.E. Kendall in Information Technology for our Times: Ideas, Research, and Application in an Inclusive World, Kluwer, New York, 2002

Dr. Kendall  served as a member of the e-philanthropy task force for the inaugural conference of the NCNE (National Center for Nonprofit Enterprise), which is dedicated to researching ways to improve decision-making for nonprofits. Dr. Kendall is also researching societal implications of push and pull technologies.

Over the years, Julie’s name has become widely identified with her research in developing innovative qualitative approaches for information systems researchers, including the use of metaphors in systems development. Her current research examines the use of agile systems development methodologies.

Teaching

Dr. Julie Kendall’s teaching interests include global strategic issues in ecommerce and systems analysis and design for ecommerce and traditional information systems. Julie received a Decision Sciences Institute Innovative Teaching Award, Honorable Mention in 1992. Julie has been a member of the Advisory Board for the Teaching Excellence Center, Rutgers University-Camden, from 1992 to 2003.

Professor Kendall has achieved innovation in the classroom through the creation of original hypertext based software called HyperCase^®, which allows student analysts to become immediately immersed in organizational life. HyperCase is available free on the Web. Students interview people, observe their office environments, analyze their prototypes, and review the documentation of their existing systems. HyperCase, which is based on consulting experiences with an actual company, has been fully classroom tested around the world.

Mentoring Doctoral and Junior Faculty

In 2003, she served as co-coordinator for the Decision Sciences Institute Doctoral Student Consortium in Washington, D.C. She has chaired and served on several national committees relating to doctoral student issues, and for four years she was the feature column editor for the Doctoral Student Issues column in Decision Line. She has been a coordinator and mentor for the Decision Sciences Institute Doctoral Student Consortium, Workshop on Formulating a Strategic Research Plan nine times since 1995. One of Julie’s doctoral students successfully defended his dissertation in 2001 at Rutgers.

Julie has been active with minority students and faculty in the  Ph.D. Project Information Systems Doctoral Students Association Conference (begun by the KPMG Foundation) as a presenter and mentor for many years. In 2001 she was honored to be named to the Ph.D. Project’s Circle of Compadres. Julie served as a Co-Director of the MIS Camp for New MIS Faculty Development, Americas Conference on Information Systems, for four years and once as Co-Director of the ICIS Junior Faculty Consortium.

At Rutgers, she has twice presented an original workshop for faculty “Getting Work Published,” in the Helping Faculty to Succeed Series at the Teaching Excellence Center.

Visit the other faculty in Rutgers Ph.D. in Management program.

Service

Dr. Kendall has held several leadership positions in her professional academic societies and journals. Julie served as the Chair of the international research group IFIP WG 8.2, which is dedicated to researching the impacts of information systems on organizations and society. She served as Treasurer for the 3,500 person international society, the Decision Sciences Institute.

Professor Kendall served as a member of the first Editorial Board of the flagship electronic Journal of the Association for Information Systems (JAIS), and is a member of the Editorial Advisory Board for the Journal of Cases on Information Technology Applications. Dr. Kendall has served on the Review Board of the Decision Sciences Journal for Innovative Education (DSJIE) since its inception. Julie is on the Senior Advisory Board of the Innovative Online journal JITTA. Julie also serves as a member of the Editorial Review Board for the Information Resource Management Journal, the International Journal of E-Collaboration and the Journal of Database Management.  She has served as Associate Editor for MIS Quarterly and the Functional Editor for MIS for Interfaces.

Professional Societies

Dr. Kendall notes that many of the best times she has had, and many of the most enduring relationships she has built with colleagues and mentors, have been brought about through membership in professional societies. Happily, current membership fees for students are extremely low. Dr. Kendall's key memberships (in alphabetical order) include: Academy of Management, Association for Computing Machinery (ACM), Association for Information Systems (AIS), where she served as director of the MIS Camp at AMCIS for four times; Association of Management; Decision Sciences Institute (DSI), in which she has held several committee and officer positions; Information Resources Management Association (IRMA); Institute for Operations Research and the Management Sciences (INFORMS), and International Federation of Information Processing (IFIP) WG 8.2. She is also active in ICIS, a premier IS conference run by AIS, where she has served as a track chair, presenter, discussant, session chair, and Co-Director of the ICIS Junior Faculty Consortium.

Books

Systems Analysis and Design, with Kenneth E. Kendall, Upper Saddle River, New Jersey: Prentice Hall, first edition, 1988, second edition, 1992, third edition, 1995, fourth edition, 1999, fifth edition, 2002, 914 pages, sixth edition, 2005, 726 pages., seventh edition, 2008, 774 pages.

Project Planning and Requirements Analysis for IT Systems Development, 2^nd edition. with K. E. Kendall, S. L. Pfleeger, L. Connelly, J. W. Cortada, H. S. Fogler, S. B. LeBlanc, K. R. Woolever and H. M. Loeb, MA: Pearson, 2002, 389 pages.

Needs Assessment and Project Planning with K. E. Kendall, S. L. Pfleeger, J. W. Cortada, H. S. Fogler, S. B. LeBlanc, K. R. Woolever and H. M. Loeb, MA: Pearson, 2000, 411 pages.

Human, Organizational, and Social Dimensions of Information Systems Development, co-edited with D. E. Avison and J. I. DeGross, Amsterdam: North-Holland, 1993, 496 pages.

 Análisis Y Diseño De Sistemas, sexta edición, México City: México, Pearson Education, 2005 (Systems Analysis and Design translated by Antonio Núñez Ramos with     Macedonio  Alanís, Humberto Cárdenas, and María Angélica Pérez de Ovalles), 726 pages.

Análisis Y Diseño De Sistemas, tercera edición, México City: México, Pearson Education, 1997 (Systems Analysis and Design translated by Ing. Sergio María Ruiz Faudon and Raymond Hugo Rangel Guitiėrrez), 913 pages.

Analisis dan Perancangan Sistem, Jilid 1, edisi kelima, Jakarta, Indonesia, Pearson Education Asia, 2002 (Systems Analysis and Design translated by Thamir Abdul Hafedh  Al-Hamdany), 529 pages.

Personal Interests

As you can see from the foregoing, Julie spend lots of time on work and lots of time at the computer. When she finally relaxes, she likes to spend time with her spouse, Ken, listening to or attending opera; traveling around the world; and writing for fun. Julie and Ken served as official nominators for the Drama League in New York, and also serve together on the board of the EgoPo Theatre Company of Philadelphia. Julie notes that some of the most fun she and Ken ever had writing together is when they entered (and won) the contest to write new lyrics for the Camden verses to the Rutgers alma mater, "On the Banks." Now their lyrics are sung at every Rutgers-Camden graduation!

What should you do next? Listen!

On the Big Island, Hawaii with husband and coauthor, Ken	Exploring the Pyramids of Egypt with my husband, Ken.